3 Common Reasons Renters Move (And How to Stop It)

Various issues and experiences can cause a resident to move out of a property. As a result, a property manager or landlord will need to spend time and money finding a new tenant, with the latter needing to cover the cost of a vacant house or unit.

If you are eager to find ways to boost residents’ loyalty, you must identify what is causing some to leave. Here are three common reasons why renters move and how to stop it.

1. The Rent is Too Expensive

Many tenants often have no choice but to leave a property if it becomes too expensive for their finances.

If their rent has increased, they have lost their job, or are facing extra expenses, they might need to find a cheaper place to live.

The Solution: Rather than saying goodbye to a tenant, talk to them to see if you can solve their problem. For example, if you own or manage multiple units, you could offer to relocate them to another more affordable property for their income.

Alternatively, you might want to consider reducing their rent to encourage them to stay, as you could spend more money attempting to find a new tenant.

2. Dissatisfaction

If you are slow to respond to a resident’s questions, fail to act on maintenance requests, ignore neighbor issues, or they feel they cannot voice their concerns, they might become dissatisfied with the property and choose to relocate.

Moreover, they might not hesitate to share their negative experience online or with loved ones, making it harder to fill one or more vacancies.

The Solution: Every resident should feel as if they have a voice. Opiniion’s resident experience software is a great way to understand what your tenants like or dislike about the property. The innovative solution will allow you to quickly gather and analyze feedback to pinpoint your shortcomings, resolve problems, and enhance the resident experience.

If you can identify the common issues your residents are experiencing, you can then introduce the appropriate solutions to ensure their satisfaction and retain their loyalty. Plus, it could help you generate many glowing online reviews to help you quickly fill a vacancy when one arises.

3. Poor or Unsafe Living Conditions

Poor or unsafe living conditions are a common reason why many tenants choose to say goodbye to a property. Residents don’t need to settle for a leaky roof, chilly temperatures, or clogged drains, as they have a right to live in a clean, comfortable, secure, and healthy environment.

The Solution: Landlords and property managers must address any maintenance issues. In addition to acting on clients’ requests and feedback, you must make periodic maintenance inspections to identify and fix issues to retain a property’s high standards and safety.

Also, all tenants should receive a dedicated phone or email address they can contact should an issue arise. It will keep many residents happy while ensuring you provide everyone with a safe living space throughout the years.