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Fire Alarm System Companies – What to Look for in a Service Provider

Fire alarm systems help protect lives and property by detecting fires as they happen. But these devices only work if they can alert everyone in the building of an emergency.

This is why choosing a system that works well for your facility is essential. Understanding how it works and what to do in an emergency is also essential.

Reputation

Regarding fire alarm systems and related security devices, reputation is among the most critical factors. Both residential and commercial clients must find an alarm system company that can provide reliable service.

Reputable fire alarm system companies should be well-established, accredited, certified, and have several years of experience in the field. They should also have a solid track record of satisfied customers.

Cost Savings: A reputable fire safety provider will likely quote you competitive prices. This can be a big plus, especially if you have a budget in mind and want to get the best deal.

Another way to save money on a new fire alarm system is to schedule maintenance. This will allow the installation company to work with you to minimize future repair costs. They will also be able to provide you with replacement parts for things like pull stations and fire alarm panel batteries that wear out over time.

Experience

Finding someone with extensive experience in commercial fire alarm systems is essential when choosing a service provider. They should also be able to provide references from local customers who can speak to their reliability in a crisis.

One of the critical factors when evaluating the experience of a fire alarm system company is whether they have the right equipment for your building. They should be able to install and maintain equipment from top manufacturers.

Aside from that, they can offer you monitoring services 24/7. This is vital for your peace of mind in a fire or other emergency.

Many fire alarm systems are designed to lock you into a single vendor for installation and maintenance, which can be frustrating in the long run. This can lead to a higher installation cost and a less flexible system in the future.

Certifications

Whether you are looking to hire a new fire alarm system company or have an existing provider you are concerned about, ensuring they have the proper certifications is essential. These certifications will show that they have been trained and certified to work with the specific type of fire alarm systems they service.

There are several types of certifications for fire alarm technicians. 

This certification requires an individual to have at least five years of professional experience working with different fire alarms. Reputable fire alarm companies will only hire certified technicians with this experience.

Another necessary certification is the Factory Mutual (FM) Approved Fire Alarm Technician (CFAT). This certification program ensures that a technician has the knowledge and experience to properly install, maintain, and inspect fire alarm systems. Applicants must pass a written and on-site practical exam to receive their CFAT certification.

Accessibility

Accessibility is the ability to interact with a product or service without barriers. This includes physical accessibility, such as ramps and accessible bathrooms, and digital accessibility, such as web content that can be accessed using an assistive device or software.

Fire alarm systems should be designed to meet requirements. It requires fire alarm systems in public areas to provide audible and visible signaling.

NFPA 72, the Standard for Fire Alarm Systems (1999 or 2002 edition), defines sound pressure level, strobe intensity, and placement of devices in public zones to be consistent with requirements.

It also requires alarms in employee work areas (offices) to provide audible and visual signaling. Corridors, restrooms, meeting rooms, and lobbies used by physically challenged employees must be compliant.

In addition to being a legal requirement, accessibility is essential to creating and delivering a superior user experience. It improves overall ease of use and reduces the risk of negative user feedback.