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How To Choose A Control Integrator

Here are some pointers to help you decide which type of CI to use:

How To Choose A Control Integrator

Be aware of the problems in your company that need to be solved sooner or later. This will prevent you from making unnecessary investments only to find out that you do not need them. For example, if your system is already automated with PLCs and it only needs minor improvements, then why replace everything? On the other hand, if you are implementing an entire new system that requires a lot of wiring and process information gathering, using a control integrator might be worth considering.

Control integration is a very broad term and it can be confusing to one who does not know much about the industry. Thus, you need to find a CI that specializes in your particular needs. For instance, if your company is involved with research and development (R&D), then a generic CI will not do the job for you because a CI that is experienced in R&D will be more useful.

Different control integrators use different strategies to complete their projects on time and within the budget. For example, some CI companies are more focused on quality while others are more concerned with cost. You need to make sure that you compare between several CI companies to ensure that you get the best for your money.

You must find out who the CI company’s clients are and whether they can meet their needs or not. Do not be shy to ask about their references, both existing and former ones, and make sure you contact them to check if they really used the services of the CI in question and what were their experiences. Also, be sure that the CI company has a policy of returning phone calls and conducting themselves in a polite and professional manner.

It is always beneficial to find out how long the CI company has been in business because it takes time to acquire valuable knowledge and experience. If the CI company started recently, then you should be careful with your choice since they might not have much experience or the ‘know-how’ in the industry.

You must provide your CI company with precise instructions about what you want them to implement in your plant, this will prevent unwanted expenses and delays. Keep in mind that there are several types of control integrators out there, so make sure you provide them with all the necessary data and information they need to work for you.

Last but not least, be sure that you ask for a formal contract from the CI company that you choose. This will protect both parties involved in case there are any disagreements or problems that might arise later on. Also, it is a known fact that if a control integrator does not work under a written contract, they are not registered with the state which means that they are not insured.


If you follow these basic guidelines, then choosing your control integrator will be an easy task that will save your time and money in the future. The key is to know exactly what you want so you do not waste resources on unnecessary expenses.