Integrated Dealer Systems – Everything You Need to Know

There are many benefits to using an integrated dealer management system for your business. This article will discuss its benefits, costs, and how it helps your dealership run more efficiently.

Integrated dealer systems

Integrated Dealer Systems (IDS) are dealership management systems that help dealers manage various aspects of their businesses. They include software to track departmental operations, CRM, and other features that can benefit a dealership. Many dealerships utilize standalone software for these tasks, but IDS stands out with its integration capabilities.

These integrated dealer systems allow dealers to run their businesses in one unified platform. With one platform, dealers can manage all aspects of their business, from sales to accounting to inventory and customer management, simplifying day-to-day operations and eliminating the need for multiple logins.

Integration

The challenges automotive dealerships face today are too complex to solve using traditional methods. For example, dealership employees often spend considerable time manually entering data into different systems, adding time to the sales process and creating errors. For example, the same transposed VIN digit may cause multiple errors in other systems. Thankfully, a dealer software solution can solve these problems.

The automotive industry is evolving quickly, and integration between dealer systems is increasingly important. Today’s top-performing dealerships are integrating data from CRMs and website visitors to better understand and serve their customers. 

Benefits

In today’s dealership, management systems play an integral role. They help to coordinate the efforts of the sales team, service department, digital presence, and marketing arm. These departments must work together smoothly to achieve OEM-agreed goals and high customer satisfaction levels. Therefore, integrating these systems is essential for dealerships to be successful.

Integrated Dealer Systems integrate all aspects of the dealership business into a single software solution. As a result, business leaders can use a single, comprehensive system to monitor and update their information, ensuring that they make the most informed decisions possible.

Additionally, these systems allow a dealership’s team to manage inventory levels in real-time and only order what they need. The Integrated Dealer System also enables the parts team to keep track of each item on hand, set minimum and maximum inventory levels, and identify replacement parts. It even allows the parts department to develop automated discounts for loyal customers.

Dealerships using integrated dealer systems can reduce the number of management systems that helps to reduce the overall IT and inventory management costs. The unified system also allows dealerships to create targeted marketing campaigns that target potential customers.

Costs

While implementing integrated dealer systems may not be cheap, they will help the dealership dig deeper into data. For example, an integrated data system can tell the dealership the history of each customer and send personalized messages based on that information. In addition, the interface of an integrated approach is usually clean and simple, which can eliminate clutter and improve the user experience. The initial purchase agreement covers the cost of an integrated dealer system, which covers all functionality.

In some cases, you can add additional features later without extra fees.

Integration with other software

Integrating dealer systems with other software can help dealers streamline their entire business. Using dealership management software, business owners can monitor their exclusive dealership’s operations and share information effortlessly. In addition, this software integrates with other business applications such as CRM, sales, inventory, and customer records. It can even help improve productivity by transforming your sales team into a high-performing sales machine.